Privacy Policy

    Last updated: January 2025

    1. Information We Collect

    When you use our services, we may collect the following information:

    • Contact information (name, email address, phone number)
    • Student information (year level, target university)
    • Communication records between you and our tutors
    • Payment information when you purchase our services

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and improve our tutoring services
    • Communicate with you about your tutoring sessions
    • Send relevant educational content and updates
    • Process payments and manage your account
    • Respond to your enquiries and support requests

    3. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information only with tutors assigned to work with you, and with service providers who assist in operating our business (such as payment processors), who are bound by confidentiality agreements.

    4. Data Security

    We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

    5. Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications

    6. Cookies

    Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality.

    7. Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website contact form or via our social media channels.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.